Privacy notice

Data controller

Portal Riverpoint is the data controller for personal data collected through portal-riverpoint.click and related consulting correspondence. Contact: info@portal-riverpoint.click, Office 12, 31 Example Street, Bangkok 00000, phone +66 2 000 7630.

Data we collect

• Enquiry form fields: name, email, consultation interest, project outline, message
• Email and phone correspondence you initiate
• Basic technical logs such as IP address, browser type, and pages visited when analytics cookies are accepted
• Engagement records needed to deliver consulting work you commission

We do not ask for national identification numbers or payment card details through this website.

Purposes

• Responding to enquiries and scheduling scoping calls
• Delivering and administering consulting engagements
• Improving site usability when analytics are consented
• Meeting legal and accounting obligations in Thailand

Legal bases

We process enquiry and engagement data because it is necessary to take steps at your request before a contract and to perform a contract. Analytics cookies run only with consent. Legal obligation supports retention of invoices and related records.

Retention

Enquiry messages without an engagement are normally retained up to 24 months. Engagement files are retained for the period required by Thai accounting rules and any longer period stated in your engagement letter. Analytics data follows the cookie durations listed on the cookies page.

Your rights

Subject to Thai personal data protection law, you may request access, correction, deletion, or restriction of your personal data, and you may object to certain processing. Contact info@portal-riverpoint.click. You may also lodge a complaint with the relevant supervisory authority in Thailand.

International transfers

If a tool we use stores data outside Thailand, we take steps appropriate under applicable law, such as contractual safeguards with the provider. We will describe material transfer arrangements on request.

Sharing

We share personal data with service providers who host email or site infrastructure, and with professional advisers when required. We do not sell personal data.

Updates

We may update this notice by posting a revised version here. Significant changes affecting clients under active engagement will also be communicated directly when practical.